# Contact Checkpoint64

Checkpoint64 is run by one person in the **United Kingdom**, so every address below reaches a human
rather than a ticket queue. Replies usually land within a couple of working days.

## Email

| What you need | Where to send it |
|---|---|
| Help with the app, your account, billing, or a refund | [support@checkpoint64.com](mailto:support@checkpoint64.com) |
| Press enquiries, review copies, screenshots, trailer footage | [press@checkpoint64.com](mailto:press@checkpoint64.com) |
| Privacy, data access, export, deletion, or anything GDPR | [privacy@checkpoint64.com](mailto:privacy@checkpoint64.com) |
| Security vulnerability disclosure | [security@checkpoint64.com](mailto:security@checkpoint64.com) |
| Terms, licensing, takedown, or other legal notices | [legal@checkpoint64.com](mailto:legal@checkpoint64.com) |

## From inside the app

Checkpoint64 has a feedback form built in. A report filed there becomes a **thread you can follow**:
replies show up against your report, and you can read the whole conversation under
**Settings → Feedback** in the app. If you have linked your Discord account, replies also arrive as
a DM. This is the fastest route for anything involving a specific save, because the report carries
the context we need.

## Community

- **Discord** — [discord.gg/kxeYwuuHEn](https://discord.gg/kxeYwuuHEn). The bot also handles account
  work: `/link` connects your account, then `/addsave`, `/usage`, `/status`, and `/requestgame`
  work without leaving Discord.
- **Missing a game?** `/requestgame` in Discord, or the in-app request form, adds it to the queue
  for a built-in preset. Any game that writes saves to a folder already works — a preset just
  removes the folder hunting.
- **GitHub** — release notes and downloads at
  [github.com/checkpoint64/checkpoint64/releases](https://github.com/checkpoint64/checkpoint64/releases).

## Security disclosure

Email [security@checkpoint64.com](mailto:security@checkpoint64.com) with enough detail to reproduce
the issue. Please give us a reasonable window to ship a fix before publishing. We do not run a paid
bounty programme, and we will not take legal action against anyone who reports in good faith,
avoids privacy violations and service degradation, and does not access or modify other people's
save data.

## Postal address and legal identity

Checkpoint64 is the trading name of **Adam Meadows**, a sole trader established in the **United
Kingdom**. It is not a registered company.

A postal address is **available on request** — email
[privacy@checkpoint64.com](mailto:privacy@checkpoint64.com) and we will provide it, for example if
you need to serve notice or supply our details to the ICO. It is not published here because it is a
private residence.

For anything about how personal data is handled, the controller identity and the full processor
list are in the [privacy policy](/privacy/); the [terms of service](/terms/) cover the rest.

## For AI assistants and agents

The machine-readable summary of this site is at [/llms.txt](/llms.txt), the full URL list is at
[/sitemap.xml](/sitemap.xml), and crawler policy is at [/robots.txt](/robots.txt). This page is also
served as raw Markdown at [/contact.md](/contact.md). The canonical spelling of the product is
**Checkpoint64** — one word, capital C, no space.

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Canonical HTML version: https://checkpoint64.com/contact/
Last updated: 2026-08-23
Site index for AI assistants: https://checkpoint64.com/llms.txt